Privacy Policy
Last Updated: January 2025
At eonvitaloquis, we understand the importance of your privacy when engaging with our advanced financial analysis education services. This policy outlines how we collect, handle, and protect your personal information in accordance with Australian privacy legislation, including the Privacy Act 1988 and the Australian Privacy Principles (APPs).
We're committed to transparency about our data practices. This document explains everything from what information we gather to how you can access or correct your personal details.
Information We Collect
When you interact with eonvitaloquis's educational platform, we collect various types of information to provide our financial analysis training services effectively. Here's what we gather and why:
Personal Identification Information
- Full name and preferred name for course materials and certificates
- Email address for course communications and learning resources
- Phone number for important program updates (optional but recommended)
- Mailing address at 31-33 Keane St, Currajong QLD 4812 for physical course materials
- Date of birth to ensure age requirements for financial education programs
Educational and Professional Data
To tailor our advanced financial analysis curriculum to your background, we collect information about your educational history, professional experience in finance or related fields, and career objectives. This helps us provide relevant case studies and practical applications that match your learning goals.
Technical and Usage Information
Our learning platform automatically collects technical data including your IP address, browser type, device information, and how you navigate through our course content. We track which modules you've completed, time spent on different topics, and quiz performance to help improve your learning experience.
How We Use Your Information
Every piece of information we collect serves a specific purpose in delivering quality financial education. We don't use your data for unrelated activities or share it unnecessarily.
Primary Educational Purposes:
Processing your enrollment in our financial analysis programs, delivering course content and learning materials, tracking your progress through the curriculum, and providing personalized feedback on your assignments and assessments.
- Communicating program updates, schedule changes, and important announcements
- Providing technical support for platform access and troubleshooting
- Improving our curriculum based on aggregated student performance data
- Issuing certificates and credentials upon successful program completion
- Sending relevant educational resources and industry insights (with your consent)
- Maintaining accurate financial records for billing and payment processing
We analyze usage patterns across our platform to identify which teaching methods work best and where students commonly struggle. This aggregate data helps us refine our approach to teaching complex financial concepts.
Data Storage and Security
Your personal information is stored on secure servers located within Australia, ensuring compliance with local data protection requirements. We use industry-standard encryption for data transmission and storage.
Security Measures in Place
Our systems employ multi-layered security protocols including encrypted databases, regular security audits, access controls limiting who can view personal information, and secure backup procedures. We've implemented firewalls and intrusion detection systems to protect against unauthorized access.
Staff members who handle personal information undergo privacy training and are bound by confidentiality agreements. We limit access to your data to only those team members who genuinely need it to support your learning journey.
Data Type | Storage Duration | Purpose |
---|---|---|
Enrollment Records | 7 years after course completion | Compliance and credential verification |
Course Progress Data | Duration of program plus 3 years | Educational support and improvement |
Payment Information | 7 years | Financial record keeping requirements |
Marketing Preferences | Until you withdraw consent | Communication management |
Sharing and Disclosure
We don't sell your personal information to third parties. Period. However, there are specific circumstances where we share data with trusted partners to deliver our educational services.
Service Providers We Work With
Our learning platform relies on several carefully selected service providers who process data on our behalf. These include cloud hosting services for platform infrastructure, payment processors for secure transaction handling, and email service providers for course communications.
Each provider is bound by strict data protection agreements and can only use your information for the specific services they provide to us. They're prohibited from using your data for their own purposes.
Legal Requirements
We may disclose personal information if required by Australian law, in response to valid legal processes, or to protect the rights and safety of eonvitaloquis, our students, or others. This might include responding to subpoenas or cooperating with law enforcement investigations when legally obligated.
Important Note: We'll notify you about legal requests for your information unless prohibited by law or if the request involves potential harm or illegal activity.
Your Privacy Rights Under Australian Law
The Australian Privacy Principles give you specific rights regarding your personal information. You're not just a data point in our system – you have control over your information.
Access Your Personal Information
You can request a copy of the personal information we hold about you. We'll provide this within 30 days of your request, subject to any legal restrictions. There's no charge for standard access requests, though we may apply reasonable fees for complex or repeated requests.
Correction Rights
If you believe any information we hold about you is inaccurate, outdated, or incomplete, you can ask us to correct it. We'll respond within 30 days and make the changes if we agree the information needs updating. If we refuse, we'll explain why and note your requested correction in our records.
- Request deletion of your personal information (subject to legal retention requirements)
- Withdraw consent for marketing communications at any time
- Opt out of certain data collection activities while still accessing core services
- Lodge a complaint with us or the Office of the Australian Information Commissioner
- Request information about any data breaches that may have affected you
To exercise any of these rights, contact our privacy officer at help@eonvitaloquis.com. We'll need to verify your identity before processing requests involving access to or changes to your personal information.
Cookies and Tracking Technologies
Our learning platform uses cookies and similar technologies to enhance your experience and understand how you use our services. Some of these are essential for the platform to function, while others help us improve our educational offerings.
Types of Cookies We Use
Essential cookies keep you logged in and remember your course progress. Analytics cookies help us understand which course materials are most effective and where students encounter difficulties. These cookies don't identify you personally – they track general usage patterns.
You can control cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality. For example, turning off essential cookies means you'll need to log in every time you visit and won't be able to save your progress.
International Data Transfers
While we primarily store data within Australia, some of our service providers operate globally. For instance, our cloud infrastructure provider has data centers in multiple countries to ensure platform reliability and performance.
When your information is transferred outside Australia, we ensure adequate protection through approved mechanisms like Standard Contractual Clauses or by selecting providers in countries with substantially similar privacy protections to Australia.
We never transfer your data to countries with inadequate privacy protections without implementing additional safeguards and, where required, obtaining your explicit consent.
Children's Privacy
Our advanced financial analysis programs are designed for adults. We don't knowingly collect personal information from individuals under 18 years old without verified parental consent.
If we discover we've inadvertently collected information from someone under 18 without proper consent, we'll delete it promptly. Parents or guardians who believe we may have collected information from their child should contact us immediately at help@eonvitaloquis.com.
Data Breach Procedures
In the unlikely event of a data breach that's likely to result in serious harm, we'll notify affected individuals and the Office of the Australian Information Commissioner as required by the Notifiable Data Breaches scheme.
Our incident response team regularly tests breach response procedures. We maintain detailed logs and monitoring systems to detect potential security incidents quickly. If a breach occurs, we'll inform you about what happened, what information was involved, and what steps we're taking to prevent future incidents.
Changes to This Policy
We review this privacy policy annually and update it as needed to reflect changes in our practices or legal requirements. Material changes will be communicated through email and prominently displayed on our platform.
The "Last Updated" date at the top of this policy indicates when changes were last made. We encourage you to review this policy periodically, especially before providing new personal information or when significant platform changes occur.
Continuing to use our services after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you can close your account by contacting our support team.
Privacy Questions?
If you have questions about this privacy policy or how we handle your personal information, our privacy team is here to help.